Meet the Team - Servo Garage Doors Anaheim

Meet the Anaheim Team Behind Servo Garage Doors Anaheim

We’re not a call center routing your job to whoever’s available. When you call Servo Garage Doors Anaheim, the person who answers knows Anaheim. The technician who shows up has worked on garage doors in Orange County neighborhoods like Anaheim Hills, Platinum Triangle, and West Anaheim for years, not weeks. Marcus Deller put this crew together with one rule: hire people who’d be comfortable explaining a broken torsion spring to their own neighbor. Every one of us carries the same standard, the same documentation habit, and the same refusal to quote anything without showing you the failed part first.

Our People

Marcus Deller, Owner

Marcus has been fixing garage doors in Anaheim since 2015, when he started Servo with a simple rule that became Clause 1 of The Haven Standard: name the price before the work starts. He’s the one who answers the phone on late-night emergency calls, and the one who decided that every job, no exceptions, closes with a photo record of what was found and what was done. Marcus grew up in Southern California and has spent enough time in Anaheim garages to know that the coastal humidity near the 5 and the heat out toward the 91 treat springs and rollers differently. He still takes service calls himself most weeks, which is why the pricing on this page doesn’t include “call for a quote.” Marcus would sooner hand you a written number than make you ask for one. When he’s not under a door, he’s arguing about Angels baseball and losing.

Ray O., Lead Technician

Ray has been turning wrenches on garage doors for twelve years, the last four with Servo. He’s our torsion spring specialist and the guy we send when a homeowner tells us another company quoted them a full door replacement for what sounds like a broken cable. Ray carries springs, cables, rollers, hinges, and opener parts on the truck for all eight brands we service, so most repairs in Anaheim finish same-day. He’s the calm voice on the phone after midnight when a door is stuck open and won’t close. Ray has a habit of narrating what he finds, not what he feels about it: “Your limit switch stopped reading travel at the halfway point” beats “your opener is acting weird.” On weekends he’s restoring a 1968 El Camino in his garage, which he’ll tell you about if you ask him about the door on it.

Luis C., Senior Installer

Luis has installed more garage doors in Anaheim than he can count, and he’s been with Servo since 2017. He’s our new-door and full-replacement lead, handling everything from standard 16-by-7 steel doors to custom carriage-house designs in Anaheim Hills and the historic district. Luis measures twice, writes the scope down once, and doesn’t start until you’ve seen the written price and signed off. That’s Clause 1, and he enforces it harder than anyone. He’s also the reason our installation jobs come with a photo record of the old door, the opening prep, and the finished install. Luis has a dry sense of humor that shows up about two cups of coffee into the morning. If he tells you your old door “has character,” it means it’s rusted through at the bottom panel and he’d like to show you the measured proof.

Dana F., Service Coordinator

Dana is the first voice you’ll hear when you call Servo Garage Doors Anaheim during business hours. She’s been with us since 2019 and knows the schedule, the parts inventory, and which technician is closest to your Anaheim neighborhood. Her job is the same for every call: log what you’re describing, set a window, and send a named technician with an on-the-way text. No callback windows, no “someone will reach out.” Dana keeps the documentation system running, which means every job gets its Clause 4 photo record filed before the technician leaves your driveway. She’s Orange County born and raised, and she will absolutely remember your dog’s name from last year’s call. If you’re calling about a door that won’t close at 2 a.m., Dana’s not the one answering. But if you call at noon, she’s the reason your afternoon is already scheduled.

One Standard, Every Job

Servo operates independently in Anaheim, but the standard isn’t a suggestion. Every technician who works under the Servo name agrees to the same clauses Marcus wrote in 2015. Clause 1 means a flat, written price and a written scope before any work begins. No verbal estimates, no “we’ll see when we get there.” Clause 4 means every visit ends with a documented photo record: the failed part, the replacement, the finished work, delivered to you before the technician leaves. The 365-Day Done Right Promise isn’t a marketing line. It’s what happens when a crew knows that a repair either holds up or gets made right. Free second opinions on competing written estimates exist because we’d rather compare paperwork than argue over impressions. Ray, Luis, Dana, and Marcus all work the same way: name the part, show the evidence, quote the price in writing, do the job, document it. That’s the whole system, and it doesn’t change from one Anaheim neighborhood to the next.

Written by Marcus Deller, Owner at Servo Garage Doors Anaheim, serving Anaheim since 2015.